Crystal Palace Business hub


The Covid19 Spring Response in the UK was announced on 22 February, this details the provisional timetable for reopening post-lockdown in 2021.

Step Two of reopenings will include retail outlets obliged to close during National Lockdown and will be no earlier than 12 April, subject to confirmation.

Read London-wide guidance and timetable for SMEs from London Business Hub.

Official Central Government Business support resources, including details of how to manage your setting for Covid security and safeguard the welfare of yourselves, staff and customers.


Individual businesses should ensure they subscribe to their Local Authority email updates (scroll down / see below) for contact information instructions and latest advice on grants and financial support. Processes, eligibility and deadlines will vary by borough.


Set up SPECIFIC government alerts, relating to business and Covid19.

Please ensure that you are registered for relevant Local Authority business update emails and updates

(jump to links and points of contact below).

Please make use of our local resources and make contact via if you have questions. 


Our Covid19 hub

Last year in response to the pandemic, we made the front page of the SE19Lates website available as a temporary emergency information hub for businesses and local services dealing with the impact of Coronavirus / Covid-19 (20 March 2020 - 14 June 2020).

After the end of the first lockdown, we created this permanent Covid19 Hub for businesses in Crystal Palace to provide quick and easy access to information and resources available from local authorities.

Please use this UK Central Government link ( for the latest UK-wide directives, including social distance guidelines.

This also includes links to the latest advice on employment and financial support and other important information for businesses.

The specific area for BUSINESS updates and support can now be found here (

Subscribe to UK central government daily e-bulletin for businesses here

Contact your local authorities with questions. We deal with up to five councils in Crystal Palace area, so we appreciate the complexity.


Register with Shop SE19

Local peer support network for local business owners in SE19

Connect with other local businesses for advice and support.

Currently FREE to register for ALL shop-fronted and hospitality businesses in SE19.


Council contacts for local businesses

Key points of contact for Covid-19 support, based on the London borough location of your business.

All these linked resources are being kept updated regularly by local authorities.

Croydon Economic development​


Council general advice link

Council business advice:

Subscribe to Croydon business e-bulletin for important updates.


Contact: Economic Development unit
John Bennett (Head of Economic Inclusion) 

Nabeel Khan (Director Economic Development)

Council general advice web link

Lambeth business advice

Sign up to Lambeth e-bulletin 



Council general advice link

Advice for businesses link

Use the business link to sign up for e-bulletin updates.

If you cannot find the information you need on Bromley website, please call new Bromley COVID-19 business assistance line: 020 8313 4897.  The line is open Monday – Friday 7:30am – 5:30pm.

Other boroughs

If your business is registered in Southwark or Lewisham, please refer to those local authority websites.

Southwark business and employer support

Lewisham business and local economy advice

To request support & advice from your local ward Councillor, look them up at

London-wide support for business

Businesses: this is a recommended support resource for you with useful links

Mayor of London "Pay It Forward" scheme - a free crowdfunding platform for small businesses launched 20 April 2020

Nationwide support for business

Federation of Small Businesses is lobbying and offering many useful services to non-members (including self-employed)

Special Covid-19 service / FAQs via Federation of Small Businesses/FSB 

Subscribe to FSB newsletter.


Previous updates


  • Please respect the safety measures put in place. They are there to protect our community.

  • National Lockdown from 4th January 2021.
  • From evening of 4th January 2021, we are in National Lockdown until further notice.

  • National Lockdown guidance

  • Response from Mayor of London

  • London will enter Tier 3 from Wednesday 16th December.
    • Lockdown 2 will end on 2 December 2020. Tier Two for London (all boroughs) announced 26 November 2020

23 November Announcement of UK Winter Plan (summary)

  • Second Lockdown, from 5 November 2020 (Announced on Saturday 31st October, 2020).

  • Official overview, including businesses which must close


  • 31 October 2020 - second national lockdown announced, 5 November 2020.

  • Crystal Palace has moved into Tier Two on 17 October. Read more about the additional safety guidelines to follow.

  • It will be compulsory for members of the public to wear face-coverings in shops/enclosed public spaces from 24 July. Some local venues have already started to implement this policy voluntarily in preparation.

  • Government guidelines have been updated and published to allow for reopening of non-essential retail on 15 June, further reopenings on 4 July 2020 (including pubs, restaurants and hair salons) and from 13 July 2020 (some close contact services).

  • Workplace safety guidance for all settings can be found here.

  • It is the responsibility of every business to check guidelines for their settings/workplaces, bear in mind you may have more than one setting to think about (e.g. home deliveries; back office, shop service and catering).


PPE Supplies

  • Croydon Council recommends the following supplier for bulk PPE purchases (Link

  • Campaign group Save the High Street has organised a supply deal with TFL's supplier for bulk purchases of sanitiser/sanitiser stations. 20% discount available, using discount code SAVETHEHIGHSTREET (Link

Previous lockdown content

A useful BBC Science article on safety precautions you can take for home-deliveries and take-aways (27 March 2020).

West Norwood BID (Station-to-Station) has produced helpful resources on social distancing and community protection for small retail businesses (18 April).

UK government-issued safety in workplace guidelines for multiple settings including shops, food outlets, offices, in-home services and home delivery (11 May)


Lockdown Listings

Growing list of businesses and services serving our community

Developed for the first lockdown in 2020.

Please create or update a listing for your business. This has been designed so that each business can be in control of, and be responsible for their own listings.


to browse or list a local business. Listings include pharmacies, food / essentials, community services and other local businesses operating online, via home-delivery or safe social distancing collection services.

You can search, browse by category or look at the map.

It's locally managed, self-service and free for businesses and local services to list.


Thank you

Thank you to the local creative talent contributing to the development of MY LOCAL a free community resource

Matt Bannister (logo)

Natasa Blagojevic (web design)

Anna Jacobs (flyer)


Other community resources for SE19 and area

Grassroots / Volunteer led

Local finance advice

A local Facebook group has been set-up to share latest news on financial support/relief for small businesses/self-employed in Crystal Palace.

Mutual Aid

In common with many local areas, Crystal Palace has set up a Covid-19 Mutual Aid network via Facebook, where individuals can offer assistance or request support.

Access Crystal Palace COVID-19 Mutual Aid group.

Community links

Friends of Gipsy Hill are maintaining a helpful list of community resources across all five local boroughs.


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Crystal Palace, London SE19, UK

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