23 November Announcement of UK Winter Plan (summary)

Tier Two for London (all boroughs) announced 26 November 2020.

.Gov website experiencing heavy traffic. BBC news report

BBC postcode look-up tool

Lockdown 2 will end on 2 December 2020.


Please ensure that you are registered for relevant Local Authority business update emails and updates

(jump to links and points of contact below).

Please make use of our local resources and make contact via if you have questions.


Previous updates:

Second Lockdown, from 5 November 2020 (Announced on Saturday 31st October, 2020).

Official overview, including businesses which must close

If you were in receipt of retail/hospitality grants for Lockdown 1, you will be contacted by your local authority. See contact information below in case of queries.

Sending positive thoughts to all our local traders following this very difficult news. Please make use of our local resources and make contact via if you have questions.


Covid-19 hub for local businesses

from Fri 20 March 2020 

For speed, we temporarily made the front page of the SE19Lates website available as an information hub for businesses and local services dealing with the impact of Coronavirus / Covid-19 (20 March 2020 - 14 June 2020).

This web page gives local businesses easy access to key information and resources available from local authorities.

Please use this UK Central Government link ( for the latest UK-wide directives, including social distance guidelines.

This also includes links to the latest advice on employment and financial support and other important information for businesses.

The specific area for BUSINESS updates and support can now be found here (

Subscribe to UK central government daily e-bulletin for businesses here

Contact your local authorities with questions.


Register with Shop SE19

Local peer support network for local business owners in SE19

Connect with other local businesses for advice and support.

Currently FREE to register for ALL shop-fronted and hospitality businesses in SE19.


Put safety first

Latest updates

  • 31 October 2020 - second national lockdown announced, 5 November 2020.

  • Crystal Palace has moved into Tier Two on 17 October. Read more about the additional safety guidelines to follow.

  • Please respect safety measures put in place. They are there to protect you and our community.

  • It will be compulsory for members of the public to wear face-coverings in shops/enclosed public spaces from 24 July. Some local venues have already started to implement this policy voluntarily in preparation.

  • Government guidelines have been updated and published to allow for reopening of non-essential retail on 15 June, further reopenings on 4 July 2020 (including pubs, restaurants and hair salons) and from 13 July 2020 (some close contact services).

  • Workplace safety guidance for all settings can be found here.

  • It is the responsibility of every business to check guidelines for their settings/workplaces, bear in mind you may have more than one setting to think about (e.g. home deliveries; back office, shop service and catering).


PPE Supplies

  • Croydon Council recommends the following supplier for bulk PPE purchases (Link

  • Campaign group Save the High Street has organised a supply deal with TFL's supplier for bulk purchases of sanitiser/sanitiser stations. 20% discount available, using discount code SAVETHEHIGHSTREET (Link

Previous lockdown content

A useful BBC Science article on safety precautions you can take for home-deliveries and take-aways (27 March 2020).

West Norwood BID (Station-to-Station) has produced helpful resources on social distancing and community protection for small retail businesses (18 April).

UK government-issued safety in workplace guidelines for multiple settings including shops, food outlets, offices, in-home services and home delivery (11 May)


Council contacts for local businesses

Key points of contact for Covid-19 support, based on the London borough location of your business.

All these linked resources are being kept updated regularly by local authorities.

Croydon Economic development​


Council general advice link

Council business advice:

Subscribe to Croydon business e-bulletin for important updates.


Contact: Economic Development unit
John Bennett (Head of Economic Inclusion) 

Nabeel Khan (Director Economic Development)

Council general advice web link

Lambeth business advice

Sign up to Lambeth e-bulletin 



Council general advice link

Advice for businesses link

Use the business link to sign up for e-bulletin updates.

If you cannot find the information you need on Bromley website, please call new Bromley COVID-19 business assistance line: 020 8313 4897.  The line is open Monday – Friday 7:30am – 5:30pm.

Other boroughs

If your business is registered in Southwark or Lewisham, please refer to those local authority websites.

Southwark business and employer support

Lewisham business and local economy advice

To request support & advice from your local ward Councillor, look them up at

London-wide support for business

Businesses: this is a recommended support resource for you with useful links

Mayor of London "Pay It Forward" scheme - a free crowdfunding platform for small businesses launched 20 April 2020

Nationwide support for business

Federation of Small Businesses is lobbying and offering many useful services to non-members (including self-employed)

Special Covid-19 service / FAQs via Federation of Small Businesses/FSB 

Subscribe to FSB newsletter.


Lockdown Listings

Growing list of businesses and services serving our community


Thank you

Thank you to the local creative talent contributing to the development of MY LOCAL a free community resource

Matt Bannister (logo)

Natasa Blagojevic (web design)

Anna Jacobs (flyer)


Other community resources for SE19 and area

Grassroots / Volunteer led

Local finance advice

A local Facebook group has been set-up to share latest news on financial support/relief for small businesses/self-employed in Crystal Palace.

Mutual Aid

In common with many local areas, Crystal Palace has set up a Covid-19 Mutual Aid network via Facebook, where individuals can offer assistance or request support.

Access Crystal Palace COVID-19 Mutual Aid group.

Community links

Friends of Gipsy Hill are maintaining a helpful list of community resources across all five local boroughs.


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Crystal Palace, London SE19, UK

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